Last Updated: August 1, 2018
We receive or collect information when we operate and provide our Services, including when you install, access, or use our Services.
Information you provide
Your Account Information - In order to create a Coinbase Wallet account, you will provide us with a username. You may also voluntarily add other information, such as a profile name, profile picture, biography, or location.
Your Messages and Contacts - We do not retain your messages or your list of contacts in the ordinary course of providing our Services to you. Once your chat messages (including any text, photos, videos, voice messages, files, and share location information that may be attached to them) are delivered, they are deleted from our servers. Your messages and contacts are stored on your own device. If a message cannot be delivered immediately (for example, if you are offline), we may keep it on our servers until you are back online and the message is delivered. All messages sent through the Services are encrypted end-to-end, so even if we temporarily store them on our servers, neither we nor any third parties can read them. However, we may retain high level, anonymized message metrics and metadata (for example the total number of messages sent using the Services during a given month or year).
Your Transactions - Your Network private key, which you utilize to access your Ethereum funds and initiate transactions, is stored only on your own device. However, to facilitate your transactions and provide you with your Ethereum account balance, we store the Network public key address associated with your Network private key.
Customer Support - We may collect additional information you may disclose to our customer support team.
Automatically collected information
Metrics and Performance Data - We may collect service-related, diagnostic, and performance information. This includes high level information about your activity (such as how you use our Services and how you interact with others using our Services), and diagnostic, crash, website, and performance logs and reports.
Device and Connection Information - We may collect device-specific information when you install, access, or use our Services. This may include your IP address and, if you choose to allow push notifications through Coinbase Wallet, your device’s unique push token.
Status Information - We may collect information about your online status on our Services, such as when you last used our Services (your “last seen status”).
Our primary purpose in collecting information is to to help us operate, provide, improve, customize, support, and market our Services. We may use your information to:
We will never sell or rent your information to third parties.
Any communications we send to you will either be related to your account or will be related to the Services. In the event we send any communication to you which is not related specifically to your account, we will provide you with an “unsubscribe” mechanism through which you may opt out of receiving other similar messages in the future.
We do not allow third-party banner ads on Coinbase Wallet, but if we ever do, we will update this policy.
If you use your account to send a message to or engage in a transaction with another user, that user will have access to your message content or transaction information, respectively. Users with whom you interact with may store or re-share your information with others, on or off of our Services. We, however, will never have access to your underlying messages or store your transaction information.
We work with third-party providers to help us operate, provide, improve, customize, support, and market our Services. For example, we work with companies to distribute our apps, provide our infrastructure, delivery, and other systems. These providers may provide us information about you in certain circumstances; for example, app stores may provide us reports to help us diagnose and fix service issues.
We may also share information with law enforcement, government officials, or other third parties when:
When you access our Services, we may place small data files called cookies or pixel tags on your computer or mobile device.
You can follow the instructions provided by your browser or device (usually located under “Settings” or “Preferences”) to modify your cookie or pixel data settings. Please note that if you set your browser or device to disable cookies, certain of our Services may not function properly.
If you would like to manage, change, limit, or delete your information, you may do so by logging into Coinbase Wallet and tapping the Settings icon. You can change your profile name, profile picture, biography, and location information any time. You can also manage your contacts by tapping the Contacts icon.
You may delete your Coinbase Wallet account at any time. When you delete your account, your undelivered messages are deleted from our servers as well as any of your other information we no longer need to operate and provide our Services. Please remember that when you delete your account, it does not affect the information other users have relating to you, such as their copy of the messages you sent them. Please also note that Coinbase Wallet does not ever store your Network private key, so if you delete the application, make sure you have a copy of your private key elsewhere so that you may continue to access your Network funds. We do provide a feature within the App that will display your locally stored private key stored to you in readable form so that you may write it down and keep a copy of the key off of your device.