Last Updated: 7/18/2025
This privacy policy describes how Coinbase Bermuda Technologies Limited ("CBTL" or "we" or "us" or "our"), as the controller in applicable jurisdictions, collects, uses and shares personal information when we make available to users certain software services accessible via web browser and/or mobile device application, including (a) self-custodial externally owned accounts (each, an "EOA"), (b) individual onchain accounts powered by self-custodial smart contract wallets (each, a "Base Account") and (c) a mobile software application that enables users with an EOA or Base Account to access onchain applications and protocols and engage in peer-to-peer transactions on blockchain networks ("Base App" formerly known as Coinbase Wallet and together with Base Accounts, collectively the "Services").
If you reside outside of the UK and the European Economic Area (the "EEA"), accessing and using our Services means that you accept this Privacy Policy and its terms.
We may collect the following personal information when you use the Services:
Information you provide us
| Information Category | Description |
|---|---|
| Basic Personal Information | Name, address, email address, phone number if you choose to provide them. |
| Basename Information |
Basename information, including username, display name, social media handles, or any other
information you choose to share. Remember this information is onchain, so it is always public. |
| Financial Information | We may collect certain financial information, including your account balance, payment methods, and billing address to facilitate transitions you may make through our Services. |
| Transaction Information | Information about the transactions made on our Services, such as the name of the sender, the name of the recipient, the amount, currency preferences, payment method, date, and/or timestamp. |
| Wallet Information | When you sign up for a Base Account or our Services, we may collect your wallet addresses and information related to integrations you select. |
| Content You Share | Content you share on the Services, including your avatar, bio, your posts and reposts, your Farcaster content or its applications (e.g., Warpcast), and your likes and replies. |
| Referral Information | Referrer wallet address, ENS or Basename, referees wallet address, ENS or Basename, referral payout data. |
| Preferences and Interests | Settings and preferences you select in our apps. We will also collect information you provide about your interests, such as topics you select upon joining the Services. |
| Address Book Data | Address book, which may include your contacts' information, including name, email, phone numbers if you choose to sync your contacts. |
| Coinbase Retail Information | If you choose to connect your Coinbase Retail account, we may collect certain financial information, including your account balance, payment methods, and billing addresses to facilitate your transaction. |
| Customer Support Information |
We may collect information you disclose when you interact with our customer support team,
including call recordings or messages exchanged through interfaces such as chatbots.
If you report content or behavior within the app (such as posts, comments, or other user activity), we may collect details about you and your report. |
Information collected automatically
| Information Category | Description |
|---|---|
| Product Usage Information |
Activity Information: Information about what you view or click on and how
you use our Services. Diagnostic and Troubleshooting Information: Information about how our Services are performing when you use them, i.e. service-related diagnostic and performance information, including timestamps, crash data, website performance logs, and error messages or reports. |
| App, Browser, and Device Information | We may collect device-specific information when you install, access, or use our Services. This may include other device characteristics or identifiers (e.g. plugins, the network you connect to), your IP address and, if you choose to allow push notifications through the Base App, your device's unique push token as well as any authentication, access, or refresh tokens generated during your interaction with the Services. We may also temporarily collect information about limited applications that you are connected to establish that connection. |
| Rewards | To issue rewards we will collect your wallet address, recipients wallet address, and earnings. |
| Status Information | We may collect information about your online status on our Services, such as when you last used our Services (your "last seen status"). |
| Advertising Attribution Data | When you are logged into your Base Account and you click on an advertisement shown on our Services, we - and our third party advertising partners - receive certain information about the advertisement you clicked on, the advertiser, and your activity on the advertising link. |
| Information from cookies and similar technologies | We use only essential, functional, and performance cookies that are necessary for the proper operation of our website and Services. These cookies enable core features such as security, network management, and accessibility. |
Information we collect from third parties
| Information Category | Description |
|---|---|
| Coinbase Group of Companies ("Affiliates") | If you choose to connect your Coinbase Retail account, we may collect certain information including: Basic Personal Information, Financial Information, including your account balance, payment methods, and billing addresses to facilitate your transaction. Transaction Information and Product Usage Information, from our Affiliates as a normal part of conducting business. For more information, please see Section 3. How and Why We Share Your Information. |
| Connected Social Media Information | You can link your Base Account to your Farcaster account and/or to other third party applications or protocols, to allow for seamless cross-posting of social content across multiple platforms, minting tokens, or similar services to bolster your Services experience. If you set these features up, we receive information about your activity including posts, avatars, bio descriptions, and other content you post on third party applications or protocols, your interactions with other users' content (ex: likes, shares, follows, mutes), creator rewards, and or tokens you have subscribed to, and social media handles. |
| Virtual Account Number (VAN) | We collect your KYC status (approved, rejected), when you sign up with Bridge or similar third parties to convert your USD into USDC. |
| XMTP Messaging Information | When you use XMTP messaging, or create group chats, we collect metadata pertaining to your chats, such as the details of invites and recipients, group members, dates and times of messages, and details of any bot used or added to a chat. |
| Blockchain Data | We may analyze public blockchain data, including timestamps of transactions or events, transaction IDs, advertising attribution data, digital signatures, transaction amounts, gas information, NFT data, and wallet addresses. |
| Research and In-App Survey Information | We use third party service providers to conduct in-app surveys to better understand our customers' experience and improve our Services. The information we receive from our research partners is pseudonymous. |
| Information from our Marketing and Advertising Partners | We receive information such as your name and contact information from our marketing partners, including in some instances what marketing content you viewed or the actions you take on or off our Services. |
| Information from Analytics Providers | We receive information about your usage on our Services, interactions, age group, and survey responses (including prior to account creation, in some cases). |
We use your personal information to deliver, personalize, operate, improve, create, and develop our Services, to provide you with a secure, smooth, efficient and customized experience, and for legal compliance, loss prevention, and anti-fraud purposes.
Learn more about how we use your personal information and our legal basis for each such data use:
Data use necessary to perform our contract with you
We use certain information to perform our Terms of Service or other relevant contract(s) with you.
| Why and How We Use Your Information | Information Categories Used |
|---|---|
|
To create a Base Account We collect certain information from you when you sign-up for a Base Account and onboard to our Services. |
Basic Personal Information, Basename Information, Financial Information, Wallet Information, Preferences and Interests, App, Browser, and Device Information |
|
To provide you with our Services We collect and use certain information in order to provide you with our Services; From your Base Account, you can buy and sell digital assets, purchase goods or services, convert currency, share and repost content on your Social Feed, discover new coins and host and maintain your digital wallets. |
Basic Personal Information, Basename Information, Financial Information, Transaction Information, Wallet Information, Content You Share, Preferences and Interests, Customer Support Information, Product Usage Information, App, Browser, and Device Information, Status Information, Affiliate Information, Connected Social Media Information, Virtual Account Number, Blockchain Data, Advertising Attribution Data, Research and In-App Survey Information, Information from our Marketing and Advertising Partners, Information from Analytics Providers |
|
To provide you with XMTP messaging We use your information in order to provide you with XMTP (Extensible Message Transport Protocol) messaging features. XMTP is a decentralized messaging network that can be used with our Services for creating group chats, reactions, sending images and sending Farcaster frames. Note that if a user adds a bot to their chat with you, the bot (and the developer that holds the keys for the bot) can access the content of messages in that chat like any other chat participant. |
Basic Personal Information, Basename Information, XMTP Messaging Information |
|
To enable linked third party services We use certain information to connect your Base Account or Base App to integrated partners (ex: Farcaster) to facilitate your sign in or requested actions on the site. |
Wallet Information, Basename Information, Connected Social Media Information, Content You Share, Product Usage Information, App, Browser, and Device Information |
|
To provide you with Referrals In order to allow you to receive referral-based rewards when you share trades, swaps or coin posts in your Social Feed. This may include identifying which content you create or share, and linking this with follow-on activity (such as swaps or purchases made through your shared links) to your account so you can earn rewards. |
Referral Information, Basename Information, Wallet Information, Blockchain Data, Transaction Information, Preferences and Interests, Content You Share |
|
To send Service communications To send you administrative or account-related communications about our Services, which can include security updates or transaction-related information, through email, telephone, or in-product/push notifications. You may not opt-out of receiving critical service communications, such as emails or mobile notifications sent for legal or security purposes. |
Basic Personal Information, Basename Information, Product Usage Information, Transaction Information |
|
To promote the safety, security and integrity of our Services To verify accounts and related activity, find and address violations of our Terms of Service, investigate suspicious activity, detect, prevent and combat harmful or unlawful behavior, detect fraudulent behavior and to maintain the integrity of our Services, including account takeover prevention and support. |
Basic Personal Information, Basename Information, Transaction Information, Financial Information, Customer Support Information |
Non-prejudicial data use
We use information when it is determined reasonable to the individual and it does not prejudice the rights of the individual.
* Where permitted by applicable laws, we rely on our legitimate interests or those of third parties (like our other users and in some cases, the general public), provided that those legitimate interests are not outweighed by your rights and freedoms. In the EEA and UK, you have the right to object to, and seek the restriction of, this use (processing).
| Why and How We Use Your Information | Legitimate Interests Relied Upon if applicable* | Information Categories Used |
|---|---|---|
|
To promote safety, security and integrity Outside of performing our contract with you, we may use and analyze your information to protect the integrity of our Services. For example, we may: - Share encrypted transaction data with service providers in order to block fraudulent transactions, such as preventing bots from sandwiching a buy and sell between a Base App user's transaction in an attempt to manipulate asset prices; and - Analyze your information to identify and investigate patterns of suspicious behavior or violations of our policies and Terms. |
It is in our interest and the interests of our users and customers to secure our platform and network, to verify accounts and activity, to combat harmful conduct, to detect, prevent and address fraud, abuse, spam and other bad experiences. | Basic Personal Information, Basename Information, Transaction Information, Financial Information, Content You Share, Customer Support Information, Blockchain Data, Connected Social Media Information, Virtual Account Number, Product Usage Information, App, Browser, and Device Information, Status Information |
|
To customize your experience with our Services and otherwise improve our Services In order to perform core metrics, customize your experience with our Services, and to generally improve our Services, we collect information about your online activity while you are using the Services (for example, when and how often pages on our Sites are visited, and our Services are used). Our systems automatically process information we have collected and stored associated with you and others to assess and understand your interests and your preferences and provide you personalized experiences. We may also share technical identifiers (such as Wallet Information or Basename Information) with third parties to help us understand your preferences and optimize content delivery. |
It is in our interest to understand how you interact with the Services in order to customize and/or improve our products and Services and enable accurate and reliable reporting. | Basic Personal Information, Basename Information, Transaction Information, Content You Share, Preferences and Interests, Customer Support Information, Product Usage App, Browser and Device Information, Status Information, Affiliate Information, Connected Social Media Information, Blockchain Data, Research and In-App Survey Information, Information from our Marketing and Advertising Partners, Information from Analytics Provider |
|
To provide customer support To address your request for support in the Services, via our websites, or by email and to respond to customer care and other inquiries, including providing telephone-based premium customer support to customers (who provide their telephone numbers), chat message support (including chatbots), and social support. |
It is in our interest and our customers' interest to provide customer support and improve our Services. | Basic Personal Information, Basename Information, Financial Information, Transaction Information, Content You Share, Customer Support Information, Connected Social Media Information, Blockchain Data |
|
To provide you with promotions We use your information to provide promotions, including sweepstakes, offers or other incentives and rewards for using our Services. |
It is in our interest and your interest to reward customer loyalty. | Basic Personal Information, Basename Information, Financial Information, Transaction Information, Content You Share, Customer Support Information, Connected Social Media Information, Blockchain Data |
|
To research and innovate We carry out surveys of your experience using the Services and the trading that you engage in to conduct and support research and innovation on topics related to our Services. We may also send notifications and request feedback from users of our beta app. |
It is in our interest and our customers' interest to improve and iterate our Services through information obtained from these research surveys and interviews. | Basic Personal Information, Basename Information, Transaction Information, Content You Share, Preferences, App, Browser, and Device Information, Connected Social Media Information, Blockchain Data, Research and In-App Survey Information, Information from our Marketing and Advertising Partners, Information from Analytics Provider |
|
To show you advertisements We may use your personal information to show you advertisements that are more relevant to you. Where required by applicable law, we rely on your consent as our legal basis for this processing activity. You can opt-out at any time through your account settings. |
It is in our interest to promote products and services that you may be interested in. | App, Browser, and Device Information (such as state or country code), Product Usage Information (your interaction with our ads), Your publicly available blockchain data, such as Basename (associated with your wallet addresses) |
|
We preserve and share information with others, including law enforcement, civil
litigants, and others who may issue legal requests Where not otherwise required by law, and depending on the circumstances, we may preserve and share your information: - In response to requests from third parties, such as civil litigants, law enforcement, and other government authorities, for example to assist authorities in the investigation of fraud; - To promote the safety, security, and integrity of the Services, network, our customers, users, employees, property and the public; - When we seek to protect ourselves in the context of litigation or other disputes, such as violations of our customer Agreement and policies; and/or - To respond to customer/claimant requests or communications, reviewing customer accounts and transactions for litigation disputes, and recording account details for litigation and settlement purposes. |
It is in our interest and the interest of the general public to prevent and address fraud, unauthorized use of the Services, violations of our terms or policies, or other harmful or illegal activity; to protect ourselves (including our rights, Coinbase personnel and property or the Service), our customers or others, including as part of investigations or regulatory inquiries; to defend our legal rights and resolve disputes; to secure our platform and network, to verify accounts and activity, to combat harmful conduct, to detect, prevent and address fraud, abuse, spam and other bad experiences or to prevent death or imminent bodily harm. | Basic Personal Information, Basename Information, Wallet Information, Transaction Information, Product Usage Information, XMTP Messaging Information, Blockchain Data |
Data used to comply with our legal obligations
Our Services are subject to laws and regulations requiring us to collect, use, and store your personal information in certain ways. If you do not provide the personal information required by law, we will have to close your account. We may also co-operate with governmental and regulatory authorities.
| Why and How We Use Your Information | Information Categories Used |
|---|---|
|
To comply with legal and regulatory obligations We may access, read, preserve, and disclose information when we believe it is reasonably necessary to comply with law, legal obligations, regulations, law enforcement, governmental, and other legal requests, court orders, for disclosure to tax authorities, or when we seek to protect ourselves in the context of litigation or other disputes, such as violations of our policies. Examples of laws that may require us to collect, use or disclose your information: Civil, commercial, criminal, or consumer protection matters: where we are in receipt of a court order to disclose information for the purposes of court proceedings or regulatory inquiries (e.g. orders or mandatory requests under the Irish Competition and Consumer Protection Act 2014, US federal and state consumer protection and privacy laws, subpoenas from any court with jurisdiction, and/or Singapore Criminal Procedure Code 2010). Corporate and taxation matters: obligations such as the Irish Companies Act 2014 and the Taxes Consolidation Act 1997, and the Internal Revenue Service code. Regulatory matters: to comply with our regulatory obligations, including engaging with our regulators, such as (but not limited to) the U.S. Commodity Futures Trading Commission, the National Futures Association, the U.S. Securities and Exchange Commission, the Central Bank of Ireland, the UK Financial Conduct Authority, the German federal financial supervisory authority ("BaFin"), the Monetary Authority of Singapore, and the Australian Securities and Investments Commission. |
Basic Personal Information, Basename Information, Financial Information, Transaction Information, Content You Share, Preferences, Customer Support Information, Product Usage Information, App, Browser, and Device Information, Status Information, Affiliate Information, Connected Social Media Information, Virtual Account Number, XMTP Messaging Information, Blockchain Data, Research and In-App Survey Information, Information from our Marketing and Advertising Partners, Information from Analytics Providers |
Data use based on your consent
When we use your information based on your consent, you have the right to withdraw your consent at any time on a go-forward basis (which will not affect our prior use of your data, based on your previously given consent).
| Why and How We Use Your Information | Information Categories Used |
|---|---|
|
To enable device-based settings Collecting information that you allow us to receive through the device-based settings you enable (such as access to your GPS location, camera or photos) which we use to provide the features or services described when you enable the setting. |
Basic Personal Information, Product Usage Information, Address Book Data, App, Browser and Device Information |
|
To deliver targeted marketing We use certain information to send you targeted marketing communications through email, mobile, in-app, and push notifications or by SMS (in all instances, based on your communications preferences). You may also see ads for our Services when you visit other apps and websites. |
Basic Personal Information, Basename Information, Transaction Information, Content You Share, Preferences and Interests, Product Usage Data, Device Information, Status Information, Affiliate Information, Connected Social Media Information, Wallet Information, Blockchain Data, Information from our Marketing and Advertising Partners, Information from Analytics Providers |
Data use to protect your or others' vital interests
| Why and How We Use Your Information | Information Categories Used |
|---|---|
|
Preserving, reviewing, and sharing information with law enforcement and others We may preserve, review, and share information with law enforcement and others in circumstances where someone's vital interests require protection, such as in the case of emergencies. For example, where there is a risk to the well-being or life of a Coinbase customer. |
Basic Personal Information, Basename Information, Financial Information, Transaction Information, Content You Share, Preferences, Customer Support Information, Product Usage Information, App, Browser, and Device Information, Status Information, Affiliate Information, Connected Social Media Information, Virtual Account Number, XMTP Messaging Information, Blockchain Data, Research and In-App Survey Information, Information from our Marketing and Advertising Partners, Information from Analytics Providers |
We will never sell your information to third parties. If you link your Base Account with your Coinbase Retail account, you may receive marketing communications in accordance with your communication preferences associated with your Coinbase Retail account. You can manage your preferences within your Coinbase Retail account. You can also manage your connected accounts in your Base App settings.
Data Stored Onchain
Our Services allow you to manage your digital assets, in reliance on existing public, permissionless blockchains (like Ethereum and Solana) for transaction processing.
Blockchains store metadata of the transaction combined with a payload. Each user participating in a transaction may, for instance, be associated with an identifier composed of a series of alphanumeric characters, which constitutes a public key derived from a private key known to the user. This information is public and can be accessed by anyone on the Internet.
Our Coinbase family of companies or affiliates
Our "family of companies" is the group of companies related to us by common control or ownership ("Affiliates"). Personal information that we process and collect may be transferred between companies, Services, and employees affiliated with us as a normal part of conducting business and offering our Services to you.
Third Party Users
Your Basename and other information posted onchain is public, meaning that anyone on the Base App, Farcaster, or related third party protocols can view your Basename Information, Connected Social Media Information, Content you Share, and any other Blockchain Data that is publicly available. Users with whom you interact with may store or re-share your information with others, on or off of our Services.
Third Party Service Providers
We work with third-party providers to help us operate, provide, improve, customize, support, and market our Services. For example, we work with companies to distribute our apps, provide our infrastructure, facilitate payments to merchants or other commerce partners, and to help curate your social feed. Data disclosed for this purpose may include Basic Personal Information, Basename Information, Wallet Information, Financial Information and Content You Share.
Marketing and Advertising Partners
We work with third party marketing and advertising partners to help us to select advertisements for you or measure and improve advertising effectiveness. Data disclosed for this purpose may include your Basename Information, Wallet Information, Blockchain Data, App, Browser, and Device Information (such state or country code), Product Usage Information (your interaction with our ads).
Professional advisors, industry partners, authorities and regulators
We may share your information with our advisors, regulators, tax authorities, law enforcement, government agencies, and industry partners to:
Linked Third Party Services
When you use third-party services (like when you connect your Base Account with decentralized exchanges, lending protocols, or other services) or websites that are linked through our Services, the providers of those services or products may receive information about you that we, you, or others share with them. This includes XMTP for our peer-to-peer messaging and Farcaster, which is a decentralized social media protocol. Please note that when you connect or use third-party services their own terms and privacy policies will govern your use of those services and products.
Data Shared to a Third Country
To facilitate our global operations, Coinbase, its Affiliates, third-party partners, and service providers may transfer, store, and process your personal information throughout the world, including Ireland, Germany, Singapore, the UK, the US, and the Philippines.
If you reside in the EEA, Switzerland, or the United Kingdom, we rely upon a variety of legal mechanisms to facilitate these transfers of your personal information (collectively, "European Personal Data").
We retain your personal information as needed to provide our Services, comply with legal obligations, or protect our or others' interests. While retention requirements vary by country, we maintain internal retention and deletion policies on the basis of how information needs to be used. This includes considerations such as when the information was collected or created, whether it is necessary in order to continue offering you our Services, whether we are required to hold the information to comply with our legal obligations, or information preservation requirements. We also keep certain information where necessary to protect the safety, security and integrity of our Services and Users.
In line with these considerations, we delete information that is no longer needed for the above purposes, or when you request deletion of your information.
The Services are not directed to persons under the age of 18, and we do not knowingly request or collect any information about persons under the age of 18. If you are under the age of 18, please do not provide any personal information through the Services. If an individual submitting personal information is suspected of being younger than 18 years of age, Coinbase will require the relevant individual to close their account, and will take steps to delete the individual's information as soon as possible.
Depending on where you live, you may be able to exercise certain privacy rights related to your personal information. For any of your privacy rights and choices referenced below, requests relating to your personal information please contact [email protected]. If any of the rights listed below are not provided under law for your operating entity or jurisdiction, Coinbase has absolute discretion in providing you with these rights.
To protect your privacy and security and the limited amount of information we collect in order to provide our Services, we may take steps to verify your identity before complying with your request and we may decline your request if we are unable to verify your identity.
Under certain US data privacy laws, as well as in Brazil, you may also designate an authorized agent to make these requests on your behalf.
These rights are not absolute, and may be denied: (a) when granting access or assisting portability would adversely affect the rights and freedoms of others; (b) to protect our rights and properties; (c) where the request is frivolous or vexatious; or (d) as otherwise permitted by law.
If you are a United States Resident, you can learn more about how we use your information and your privacy rights by reviewing our United States Privacy Notice. Any terms defined in the California Consumer Privacy Act (as amended) ("CCPA") have the same meaning when used in the US Privacy Notice.
We may amend or update this Privacy Policy from time to time. We post any changes we make to our Privacy Policy on this page and, where appropriate, we will provide you with reasonable notice of any material changes before they take effect or as otherwise required by law. The date the Privacy Policy was last updated is identified at the top of this page.
We may also provide additional "just-in-time" disclosures or information about how we collect or use your information in the context of specific Services; these in-product notices may supplement or clarify our privacy practices or may provide you with additional choices about how we use your information.
If you have any questions or concerns regarding our Privacy Policy, please do not hesitate to contact our privacy officer at [email protected].